Are you losing
your employees? Do you want to know why?
Written by:
Nisreen Qaqish / General Manager AZARHRS
During the
last two years working as a consultant I have met several CEO’s for Small and
Medium Enterprises and whenever I meet some I hear the same complains “We have
high turnover”, “Employees are not loyal as they used to be”, “People do not want to work at SME, they use
us to gain experience and then to work with corporates” and much
more…..
Are the statements above true or not I
am not sure, but I think if we are aware of Maslow and Herzberg theory then we
will know why people are leaving us?
As per the pyramid above what leads to
dissatisfaction and then would force people to leave is the following:
1- Salary
Do
you believe that your employees can pay their bills and essential expenses i.e.
food? If they cannot then they will leave soon once they have a 10 JD increase
2-
Job
Security
Do your employees feel that they would
lose their job or their job is secured? If your employees feel that there is no
job security then definitely they will leave you
3- Relationship with direct Manager
Are your
direct managers competent, they know how to communicate with their team, they
are respectful and resourceful? Or they
are bossy and control freak? If your managers do not know how to communicate,
manage and motivate their employees then they will leave? Remember “People
leave managers not companies”.
4-
Relationship
with Peers
Have you created a teamwork culture?
Do your employees know how to handle conflict resolution? If there is no harmony between your employees
then you will lose them?
5-
Work
Conditions
Have you created a safe environment?
Do you care about the wellness of your employees or you have created a tough
working condition were your employees are over stressed and burnt-out? Unsafe
environment, stressed and burnout environment are not really tempting to work
with
6-
Company
Policy
Do you have clear set of policies? Are
your policies flexible and easy to understand or very strict and fixed?
7-
Growth
and Career Advancement
Do you have career ladders? Do you offer
learning opportunities? Do you have potential to grow? Do you have succession
planning? Your top employees need to grow otherwise they will leave you
8-
Recognition
Do you reward your top achievers; do
you recognize their work in public? As people like to be appreciated and
rewarded not for what they are but for what they do? Even though people they do
not ask for recognition but believe they need it more than money
9-
Work
itself
Have you created meaningful jobs? Have
you hired the right person for the right positions or you are hiring over-qualified
employees where they feel demotivated? Bad recruitment decision might lead to
meaningless job and then would create an urgency to leave
10- Achievement
Do your employees feel that they are
contributing to the success of the company? Can your employees share their
ideas, and do you listen to those ideas and make used of them?
